I was looking up General Dynamics Six Sigma for some very covert reasons...hehe...but stumbled onto this GD Advanced Information Systems Powerpoint "A Process Framework for Enterprise-wide Integration" which illuminated another looming issue for someone moving their enterprise to a Process Driven Methodology (utilizing Six Sigma or any other process methodology)...Process Asset Library.
I'm thinking that in the same manner that we need to plan measurement dashboards and metric repositories, we need to enable the actual running of those processes by the process owners and service providers. They will all need access to the diagrams, procedures, forms, checksheets, etc. need to complete the process and they will need to access this information in a way that integrates with the actual performance of the service.
I'm thinking this needs to be integrated tightly with the dashboards displaying the status and trends of the process...have everybody from management to process implementor using the same Process Portal.
To see how GD went from integrating multiple process improvement programs (I think SOX-compliance would be a good one to include on slide 8's bullseye diagram) to a Process Asset library providing access to process documents from the highest value stream to the lowest function and checksheet, check out the presentation, especially starting at Slide 10, seeing how the Value Chain is represented in the on-line Process Portal, enabling drill down to the level of process information needed. Cool.
Posted by outlawv at May 20, 2005 09:33 AM