From Ted Kemp's piece Business Intelligence Pipeline | Blog | Dashboarding From The Bottom Up
"As dashboards spread to more and more folks throughout the organization, one prominent business performance management executive has some advice for companies taking on new dashboard deployments: Start from the bottom, and work your way up."
I would tend to say that you should at least tie some of the metrics and measures at lower level dashboards to some higher part of the process, just so folks at the bottom understand the context of what they are looking at.
Thinking a little about this advice, it will be interesting to see if process owners and sponsors in the process-enabled enterprise will be willing to have dashboards produced for the underlings first!
Posted by outlawv at September 7, 2005 10:46 AM