Forms vs. Applications (Jakob Nielsen's Alertbox)
"...On balance, though, many user tasks are sufficiently complex that usability is enhanced when you abandon the old forms metaphor and give users the support of an interactive UI."
It will be interesting to see how business process management and the connected flow of work between entities will impact this view of a web-application. It seems like things are moving in the direction where as a workflow is more end-to-end, then the tasks for each stakeholder in the workflow become more consise and dialog-box / web-form / portal-channel like...you are providing the information needed to move the workflow along, which seems to indicate more web-form-like instead of a full-blown application GUI.
Posted by outlawv at September 26, 2005 12:38 PM | TrackBack