February 08, 2007

What Really New With BPM? Gartner's Jim Sinur and Michael Blechar

Tag-team keynote from Gartner's best in the BPM, SOA, and other domain's. Jim has been the vanguard, but is turning at least some of the reigns over to Michael.

Gartner's Jim Sinor and Michael Blechar - What's Really New With BPM?

  • Users are looking to compose new services (processes) on the fly. The user experience part of the Business Process Platform.
  • They note BPM as a desire from the Business, but most of the BPM initiatives come from the IT side of the house right now.
  • Michael will be doing the BPModeling Gartner Quadrant chart from now on. Jim’s done it since 1995.
  • BPM is a management practice that provides for governance of a business process environment toward the goal of improving agility and operational performance.
  • BPM is a structured approach.
  • BPM rewards timeline: Productivity (2005), Visibility (2012), and Innovation (2017)
  • 30% of Fortune 500 doing detailed modeling of 30% of their applications. Many are starting at the bottom (measurement) and move up to business process modeling.
  • Levels of BPM maturity:
    1. Acknowledge Operational Inefficiencies.
    2. Process Aware
    3. Intraprocess Automation and Control. A few departments.
    4. Interprocess Automation and Control – Value Chains
    5. Enterprise Valuation Control. Goals driving the process innovation.
    6. Agile Business Structure.

    BPM Suite Components
  • Critical Success Factors
    1. Strategic Alignment
    2. Culture and Leadership
    3. People – Enhancing (and, VO, archiving) process-related expertise and knowledge.
    4. Governance – Multiple levels: Process, Service.
    5. Methods – Approaches and techniques, Six Sigma, SDLCs. Missing: One methodology to follow, so must use a toolbox approach.
    6. Information Technology –

  • Assigning Responsibilities To Business and IT (and Both): (Picture)
    • Are your business people doing these things?
    • Business Analysts can use the Business responsibilities as a set of services that can be offered to the current business SMEs.
    • Gartner: Most of the Business Analysts are still coming from IT.
    • The more SOA is implemented, with customer consumable services, the more business people will be able to configure their own processes and applications. Not there yet.

    Business and IT Responsibilities in BPM

  • BPM Suites (slide) -
    BPM Suite Components

    More pictures from this fantastic look at BPM in the set...click the above picture to get there.

    Posted by outlawv at February 8, 2007 07:47 AM
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